Books
SMART Restaurant Guide to Recruiting and Selection
Effective recruitment and selection is the key to any business success, especially in the restaurant industry. Building off the keys to running a SMART Restaurant, this book is the first ‘pillar’ in the SMART Restaurant Guide series. The book focuses on the key processes and systems to effectively hire talented restaurant employees and managers to ensure a proper skill and cultural fit within your restaurant or hotel. Written by restaurant operators with backgrounds in both Operations and Headhunting/Recruiting, the book is perfect for managers and franchisees looking to move their team’s performance to another level. Key topics include understanding the key ‘talent chips’ needed by position, manpower planning, understanding the cost of turnover, effective recruitment ad strategies, where to ‘fish’ for great talent and how to REALLY interview effectively and get beyond ‘gut feel’ to find people who will fit your culture.
$12.95
Send Flowers to the Living
Practical, how-to guide for managers to learn how to improve team performance and align goals of the business with those of the team members. Focused on those who lead people in hourly positions. Chock full of incentive and recognition ideas to drive performance levels of the team, rewards those who perform and build sales, profit and team culture.
$12.95
SMART Restaurant Guide to Catering Domination
TJ Schier has co-authored the long-anticipated Catering Domination pillar book with Sam Stanovich, a fellow restaurant, mentor, coach and speaker. Both TJ and Sam have operated restaurants and led their restaurants to new catering heights. How? Lots of trial and error! The book walks operators thru proven tactics and strategies to blow the roof off catering sales and transform your P&L. Catering is like fishing you have to know what you want to catch, fish in the proper places (ideally fishing in barrels!) and place many hooks in the water with the right bait. Catering Domination follows that formula and teaches you to ramp up your catering sales by focusing on six pillars: 1) Team Buy-In 2) Marketing 3) Sales 4) Operations 5) Pickup & Delivery 6) Follow-Up. Catering is referred to as the ‘8th day, 53rd week, or 13th month’ of sales. Put these simple (but not easy), EFFECTIVE, PROVEN tactics to work in your restaurant and transform your P&L.
$12.95
SMART Restaurant Guide to Effective Foodservice Operations
Why do some chains and independents thrive while others struggle to improve sales and profits and constantly battling employee turnover? Those who thrive work S.M.A.R.T.! The S.M.A.R.T. Restaurant Guide to Effect Food Service Operations is a roadmap to becoming a S.M.A.R.T.-er, more effective manager. Based on 25 key principles tried and tested over the past decade in numerous restaurant environments, this book will help any restaurant supervisor, manager, franchisee or multi-unit operator improve operations, sales and profits. Author T.J. Schier has spent over 30 years in the hospitality industry in operations, corporate support, consulting and as both a franchisor and a franchisee. He is a noted speaker and restaurant training and service expert who speaks numerous of times annually at franchise and manager conferences. He has helped dozens of companies create effective training, service and employee retention programs. S.M.A.R.T. Restaurant Group, formed by T.J. and his colleagues in 2007 is a large, fast-casual franchise operator formed to prove out the tactics outlined in his seminars and this book. This book is the foundation of a series of S.M.A.R.T. Restaurant Guides and will include books on Hiring/Selection, Training, Local Store Marketing (LSM), Catering, Drive-Thru and other relevant topics to help managers hone their skills.
$12.95
